Kongsberg Digital (KDI) is a provider of next generation software and digital solutions to customers within maritime, oil & gas, and renewables & utilities. The company consists of more than 500 software experts with leading competence within internet of things, smart data, artificial intelligence, automation, and autonomous operations. In addition, Kongsberg Digital is the group-wide center of digital expertise for KONGSBERG.

As a Senior Technical Specialist, you will get the opportunity to:

• Install, configure, and implement real-time systems and applications in the Oil and Gas Industry. 

• Responsible for handling, troubleshooting, and resolving technical support issues on installed systems in a timely manner.

• Troubleshooting technical issues, identifying, and fixing the reported issues, delivering support for all customers.

• Utilizing knowledge of the customer environment, delivering timely and high-quality incident resolution focusing on root cause analysis.

• Work with clients to customize real-time solutions using WITSML (XML for drilling environments).  

• Open to work in rotating shifts – India Day and Night shifts.

• Travel locations may include client offices.

Do you already have...

• 5 +years in Application/Technical/Product Support and troubleshooting supporting internal/external clients/customers over email/phone

• Deploying/Configuring/Supporting .net application/software on staging/production server

• Bachelor’s degree in petroleum engineering or computer science

• Proven Windows Server system administration experience and knowledge of network communication solutions.

• Domain knowledge of the work processes related to drilling, well construction , drilling performance analytics and Oil & gas industry’s standard operating practices.

• Familiar with WITSML or WITS will be beneficial.

• Experience in working with SQL/No SQL/flat file databases.

• Working Knowledge & Experience of Microsoft Azure, Azure Devops & JSON.

• A firm commitment to proactive customer-friendly service and on-time delivery.

• Desire to travel and work with people in different cultures. Able to work in a team and independently

• Excellent written and verbal English.

Additionally, some good to have skills…

• Experience of working on drilling rig will be an advantage but not must

• Experience of Administration of SaaS solutions on Microsoft Azure.

• Knowledge of the SDLC

Here at Kongsberg Digital, we offer you:

• Exciting challenges and possibility to develop yourself working with other highly competent peers.

• Great career opportunities with possibilities for personal development within a dynamic and innovative company.

• A work environment high level of flexibility that fosters innovation and technical excellence.

• Competitive compensation and top in the industry benefits.

The Digital Platform team in Bangalore is primarily responsible for developing KDI’s digital platform Kognifai It is an open and collaborative digital ecosystem that improves integration between the world of information technology and operational technology to accelerate business transformation in established industries.

The team is responsible for innovation and development of components for the IoT platform (Kognifai) like data visualization framework, Identity management and data security, development of Data storage component and relevant analysis framework, edge computing and device management.